Position title
Chief Operating Officer (COO)

We are Veteran’s Village of San Diego, and we have been serving veterans in San Diego for 40 years! As we say, “Pursue your passion. Not Just another job!”  We are committed to our mission in serving homeless veterans and providing them with a ‘hand up, not a handout!’

The Chief Operating Officer (COO) directs delivery of programs in accordance with the organization’s goals and objectives.  This includes taking on an active role in the writing of grant applications, while ensuring program activities comply with our contracts.  This role is also responsible for supervision of program staff, interfacing with government agencies, the community, and the public, relative to funding, contracts, and delivery of services. The COO develops and implements  organization-wide policies and programs, while also providing direction and day-to-day management of key functions of the organization. A key role formulates and implements policies and plans to meet the organization’s short- and long-term objectives. Another responsibility of the COO would include assuming responsibility for the organization in the absence of the CEO.

Essential Duties and Responsibilities
  • Coordination and supervision of the agency's operations to maximize and utilize all resources.
    • Ensures the resident population receives appropriate services by monitoring VVSD's Program Directors and Grant Managers.
    • Ensures group services are adequate for the resident population through coordination with the Program Directors and Clinical Directors.
    • Leads the bi-weekly program directors meeting and the process improvement team which considers and makes decisions on major program and funding changes.
  • Supervises timeliness and accuracy of all program reports submitted by Program Directors.
    • Reviews all program reports prior to distribution to various funding sources.
    • Reviews financial and other intra-agency reports for accuracy.
  • Signs all agency contracts and oversees their fulfillment.
    • Coordination and implementation of various organizational goals and objectives to insure the fulfillment of the agency's contracts.
    • Works in collaboration with the Program Directors and Community Partners from various funding sources to assure monitoring visits run smoothly.
    • Assists in providing contract information needed for grant proposals.
  • Networks with community agencies and interfaces with the public as needed.
    • On occasion, or at the CEO’s direction, visits other facilities for various purposes.
    • Attends meetings as required by contractual agencies.
    • At the CEO’s direction, delivers public announcements and can be available to the media for interviews if needed.
    • Travels to various cities to conduct agency business as needed.
    • Works with the Facilities Director to assure that properties are rehabilitated and/or maintained to comply with city, state and federal requirements as well as the requirements of any grant connected with the acquired property.
    • Works with the Facilities Director to make sure that buildings are operated in a safe manner with regular safety inspections, fire drills, etc.
  • Master’s Degree in a related field or at least 10 years’ experience in high-level management within a commensurate non-profit setting, including prior experience leading change
  • Keen analytic, organization and problem-solving skills which support and enable sound decision making
  • Excellent communication and relationship building skills with an ability to prioritize, negotiate and work with a variety of internal and external stakeholders
  • Prior experience supervising, coaching and mentoring a senior management team
  • Experience raising funds from individuals, corporations and foundations
  • A commitment to lead by example, passion for creating change, and dedication to the mission
  • Experience with government grants a plus
  • Veteran status a plus.

Physical Requirements:

  • Ability to bend and lift light objects
  • Ability to sit for extended periods of time while viewing a computer monitor
  • Dexterity of hands and fingers to operate a computer keyboard
  • Capable of hearing and speaking to exchange information
  • Seeing to read reports and data
  • Ability to speak English
  • Must be able to work in a noisy, busy environment.
Job Benefits

VVSD has the following benefits:  12 paid holidays a year, paid , paid sick leave and paid vacation, health insurance, vision and dental plans, pension plan.

Please Note:

  • If you were a client of VVSD, you must have been out of all programs for a minimum of 2 years.
  • Veterans Village of San Diego is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Employment Type
Non Profit
Job Location
Date posted
April 28, 2021
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Position: Chief Operating Officer (COO)

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