Position title
Prevention/Diversion Specialist

Veterans Village of San Diego is looking for employees who are passionate about serving all veterans. Changing the life of a vet takes a whole lot of work. It also takes dedication and commitment to our motto: Leave No One Behind. But the rewards are out of this world! We work hard, but we also enjoy having fun together. If you wish to be a part of this team and are ready to work for a cause, not just a paycheck, then VVSD is the place to start!

The Supportive Services for Veteran Families (SSVF) Prevention Specialists will determine eligibility for Veteran households who are literally homeless or at imminent risk for homelessness; engage and initiate Rapid Resolution services for Veterans to divert from literal homelessness; assist in rapid exit from homelessness for literally homeless veterans and their families; negotiate on behalf of veterans who are at imminent risk of homelessness;  conduct coordinated assessments; complete intakes; and ensure that immediate interventions and housing stability services are initiated for eligible Veteran households.

The person in this position must demonstrate outstanding organizational skills, and the ability to manage multiple priorities and concerns. The individual must have excellent communication skills, both oral and written, combined with strong interpersonal skills.

  • Conducts initial interviews with Veterans facing a housing crisis in an effort to divert from literal homelessness, or rapidly resolve homelessness, through landlord mediation and problem-solving strategies
  • Conduct coordinated assessments for Veterans and their families facing a housing crisis. Help navigate an alternative to extended shelter stay
  • Provide intake, assessment and critical need intervention for Veterans and their families in need of assistance
  • Verify and determine Veteran eligibility for service, including income eligibility
  • Rapidly exit Veterans from literal homelessness through linkages to natural and community resources, case management services, and the provision of temporary financial assistance (tfa) using a strength-based and client-centered approach to services
  • Track Diversion conversations in HMIS, providing text summary of diversion tactics used and documentation of ongoing follow-up
  • Provide and document follow-up case management services to Veterans and their families needing Rapid Resolution services.
  • Provide “light touch” services to Veterans that do not meet the eligibility threshold, however require brief intervention services, including connections to community resources, to avoid literal homelessness
  • Provide case management services, process and distribute tfa for all prevention cases.
  • Other duties as assigned by supervisor.
  • Minimum of a Bachelor’s degree in Human Services or a related field is preferred
  • Minimum of two years of paid related experience serving veterans, low-income and/or homeless individuals and families
  • Minimum of one year paid experience in a Housing First program
  • Experience with the veterans services system preferred.
  • Must be able to fluently read, write and communicate in English
  • Must be able to comfortably, both mentally and physically, perform all aspects of job description and other duties as assigned by supervisor
  • Able to work with a diverse population
  • Basic understanding of Veterans benefits
  • Must be able to pass background check and drug screen
  • Must have privately owned vehicle and proof of current vehicle insurance



Physical Requirements:


  • Ability to bend and lift light objects
  • Ability to sit for extended periods of time while viewing a computer monitor
  • Dexterity of hands and fingers to operate a computer keyboard
  • Capable of hearing and speaking to exchange information
  • Seeing to read reports and data
  • Ability to speak English
  • Must be able to work in a noisy, busy environment.


Job Benefits

Job Benefits

VVSD offers competitive pay and benefits including 12 paid holidays a year, paid vacation and paid sick leave, pension, health insurance, dental and vision plans.

Please Note:
• • If you were a client of VVSD, you must have been out of all programs for a minimum of 2 years.
• • Veterans Village of San Diego is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Position: Prevention/Diversion Specialist

Thank you for submitting your application. We will contact you shortly!

Employment Type
Full Time
Non Profit
Job Location
Base Salary
$ 21.00
Date posted
September 4, 2019
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Send your Resumes and Cover Letter to hr@vvsd.net