Position title
PSH Case Manager, Veteran's Villas (Master's Degree Required)

The PSH Case Manager offers housing retention oriented services in a permanent supportive housing setting, integrating evidence based practices effective with individuals who have experienced chronic homelessness and have mental and/or physical health needs. Such services include outreach directly with tenants, developing individual service plans, increasing access to  benefits/healthcare/mental healthcare, community integration and community development within the residential community. The PSH Case Manager will be implementing evidence-based practices, such as Harm Reduction, Motivational Interviewing, and Trauma-Informed Care, working with a range of community service providers to ensure residence are stabilizing in housing, improving their quality of life, and integrating into the community.


•  Meets weekly to conduct initial and ongoing assessment of client needs and progress
•  Maintains complete client records in accordance with agency and best practice standards
• Performs crisis intervention
•  Reviews, weekly, assigned case files
•  Refers clients, as appropriate to their individual needs, to outside resources (e.g.
medical, dental, mental health, legal, social services, veterans benefits, etc)
•  Interfaces with other staff as appropriate regarding client needs and progress
•  Facilitate support groups
•  Maintains all required documentation in HMIS
•  Attends scheduled department and agency staff meetings and trainings as required
•  Participates in interdisciplinary teams to exchange information with other staff regarding
client needs
•  Performs other duties as assigned by supervisor


• Basic understanding of the military and the Veterans Administration

•  Master’s Degree in Human Services or Human Services related field of study.
•  Minimum of 6 months of paid case management experience in Human Services, Social
Work or related field preferred.
•  Knowledge of HMIS database a plus!
•  Knowledge of Housing First approach a plus!
•  Ability to prioritize competing responsibilities and thrive in a challenging situations
•  Able to change priorities at a moment’s notice
•  Must be able to fluently read, write and communicate in English
•  Must be able to comfortably, both mentally and physically, perform all aspects of job
description and other duties as assigned by supervisor
•  Must be able to sit comfortably for long periods of time
•  Valid California drivers license and up to date vehicle insurance

• Veteran Status a Plus!
Must be able to pass background check and drug screen

Position: PSH Case Manager, Veteran's Villas (Master's Degree Required)

Thank you for submitting your application. We will contact you shortly!

Employment Type
Full Time
Non Profit
Job Location
PDF Export
Base Salary
$ 22.00
Date posted
April 9, 2019