The Housing Specialist works as part of a multi-disciplinary team to assist clients with housing document preparation, identifying permanent housing opportunities, developing and maintaining relationships with prospective landlords as well as connecting clients with appropriate supportive services.
• Conducts comprehensive assessments of individuals and families to determine housing eligibility and placement services, financial assistance and resource needs.
• Provides information and referral assistance to appropriate social service agencies and/or community programs.
• Conducts client intakes and assessments for eligibility into a homelessness assistance programs
• Assesses and addresses housing barriers, including but not limited to assisting the client to acquire and submit necessary identification documentation, proof of homelessness, benefits statements, proof of identity, etc.
• Assists with the development, implementation and monitoring of individualized housing, financial and self-sufficiency plans for each client.
• Regularly meets with clients to review case progress and provide motivation for obtaining housing stability.
• Ensures the timely and accurate completion of all necessary documentation needed to obtain and maintain permanent housing.
• Procures, contacts and negotiates with landlords to identify new and existing housing opportunities to build a strong inventory of available housing options for clients.
• Negotiates leases on behalf of clients.
• Responds to contacts from clients and property owners.
• Provides mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and/or maintain permanent housing.
• Develops and provides materials for both clients and program staff to include; tenants’ rights & responsibilities, housing discrimination and conflict resolution.
• Develops and maintains a database of permanent housing information including vacancies, eligibility requirements, rents, waiting list lengths, locations, sizes, etc. for each property.
• Maintains documentation of trainings, budgets, housing contracts, client contracts and other pertinent information in accordance with agency and best standard practices.
• Maintains case documentation, using HMIS in accordance with agency and best standard practices.
• Develops and maintains accurate and detailed case files, verifies accuracy of information, researches discrepancies, and records information.
*Performs other duties as assigned
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
• Bachelor’s Degree from an accredited four-year college or university with major coursework in real-estate, planning, social work, business administration, public administration, or a related field, or
• Associates Degree with a focus on real-estate, planning, social work, business administration, public administration, or a related field and one (1) year of applicable job experience, or
• High school Diploma or GED and a minimum of a combined two (2) years of lived experience, at least one (1) year of applicable job experience.
• Understanding of Housing First, Trauma Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations and Prevention and Diversion practices.
• Theory, principles and practices of homeless housing interventions, social services, case management, eviction prevention, shelter diversion, and crisis intervention.
• Understanding of the rental market in the City of San Diego.
• Knowledge of all applicable Federal, State and local laws, codes, regulations, and departmental policies and procedures.
• Principles and practices of data collection and report preparation.
• Modern office practices including word processing, database and spreadsheet applications.
• Maintain confidentiality of sensitive personal information of applicants, current and former clients, landlords and other matters affecting tenant relations.
• Perform specialized housing location and placement work with accuracy, speed and minimal supervising when appropriate and/or in consultation with a clients assigned housing provider
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner.
• Effectively problem solve and maintain composure in high-pressure situations.
• Analyze, interpret, summarize and present administrative, technical and analytic data in an effective manner.
• Ability to perform all aspects of the job description both mentally and physically, as well as other duties as assigned by your supervisor.
• Ability to stand or walk up to 8 hours per shift.
• Valid Driver’s License with proof of current vehicle registration and insurance.
• Ability to lift 15 lbs. or more.