Position title
Shelter Housing Specialist

Are you looking for a rewarding and challenging career?  Do you have experience in negotiating leases or property management?  Are you looking to make a difference in the world while putting your skills and training to work?  Veterans Village of San Diego is looking for Housing Specialists to work with our veterans at our Temporary Bridge Shelter!  Our Housing Specialists work with a multi-disciplinary team to assist clients with housing document preparation, identifying permanent housing opportunities, developing and maintaining relationships with prospective landlords as well as connecting clients with appropriate supportive services.


Case Management:

  • • Conducts comprehensive assessments of individuals to determine housing eligibility and placement services, financial assistance and resource needs.
  • • Provides information and referral assistance to appropriate social service agencies and/or community programs.
  • • Conducts client intakes and assessments for eligibility into a homelessness assistance programs
  • • Assesses and addresses housing barriers, including but not limited to assisting the client to acquire and submit necessary identification documentation, proof of homelessness, benefits statements, proof of identity, etc.
  • • Assists with the development, implementation and monitoring of individualized housing, financial and self-sufficiency plans for each client.
  • Regularly meets with clients to review case progress and provide motivation for obtaining housing stability.
  • • Ensures the timely and accurate completion of all necessary documentation needed to obtain and maintain permanent housing.


Property Management:

  • • Procures contacts and negotiates with landlords to identify new and existing housing opportunities to build a strong inventory of available housing options for clients.
  • • Negotiates leases on behalf of clients.
  • • Responds to contacts from clients and property owners.
  • • Provides mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and/or maintain permanent housing.
  • • Develops and provides materials for both clients and program staff to include; tenants’ rights & responsibilities, housing discrimination and conflict resolution.


Data Management:

  • • Develops and maintains a database of permanent housing information including vacancies, eligibility requirements, rents, waiting list lengths, locations, sizes, etc. for each property.
  • • Maintains documentation of trainings, budgets, housing contracts, client contracts and other pertinent information in accordance with agency and best standard practices.
  • • Maintains case documentation, using HMIS in accordance with agency and best standard practices.
    • • Develops and maintains accurate and detailed case files, verifies accuracy of information, researches discrepancies, and records information.

    *Performs other duties as assigned


Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

  • • Bachelor’s Degree from an accredited four-year college or university with major coursework in real-estate, planning, social work, business administration, public administration, or a related field, or
  • • Associates Degree with a focus on real-estate, planning, social work, business administration, public administration, or a related field and one (1) year of applicable job experience, or
  • • High school Diploma or GED and a minimum of a combined two (2) years of lived experience, at least one (1) year of applicable job experience.


Knowledge of:

  • • Understanding of Housing First, Trauma Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations and Prevention and Diversion practices.
  • • Theory, principles and practices of homeless housing interventions, social services, case management, eviction prevention, shelter diversion, and crisis intervention.
  • • Understanding of the rental market in the City of San Diego.
  • • Knowledge of all applicable Federal, State and local laws, codes, regulations, and departmental policies and procedures.
  • • Principles and practices of data collection and report preparation.
  • • Modern office practices including word processing, database and spreadsheet applications.


Ability to:

  • • Maintain confidentiality of sensitive personal information of applicants, current and former clients, landlords and other matters affecting tenant relations.
  • • Perform specialized housing location and placement work with accuracy, speed and minimal supervising when appropriate and/or in consultation with a client’s assigned housing provider
  • • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner.
  • • Effectively problem solve and maintain composure in high-pressure situations.
  • • Analyze, interpret, summarize and present administrative, technical and analytic data in an effective manner.
Job Benefits

VVSD offers competitive pay and benefits including 12 paid holidays a year, paid vacation and paid sick leave, pension, health insurance, dental and vision plans.


Please Note:

  • • If you were a client of VVSD, you must have been out of all programs for a minimum of 2 years.
  • • Veterans Village of San Diego is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Position: Shelter Housing Specialist

Thank you for submitting your application. We will contact you shortly!

Employment Type
Full Time
Non Profit
Job Location
VVSD Shelter, 92110
Date posted
November 21, 2018
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