Position title
Courage to Call Outreach Specialist

Create, implement and promote community awareness and education of the Prevention & Early Intervention Program (Veteran Helpline). Responsible for community outreach efforts in the active duty, Veteran, Reserve and Guard community.  Build positive awareness of a variety of professional level community resources to help active duty, Veteran, Reserve, Guard and their families.  Outreach, build and maintain an extensive network of providers, in and out of the military community, to be used for referrals.

  • • Promote Courage to Call Program to outside agencies and community
  • • Attend outreach/community events to promote Courage to Call program
  • • Develop and provide community outreach presentations for active duty and Veterans and their families
  • • Salesforce will be utilized to collect all necessary demographic and pertinent information and build reports to demonstrate success of outcomes for evaluation of programmatic performance
  • • Participate in focus groups
  • • Maintain a welcoming atmosphere for all active duty, Veterans Reserve, Guard and their families
  • • Collect and input data as required by program
  • • Maintain cultural competency by completing yearly San Diego County mandated training
  • • Develop informal, formal and other various networks for all veteran, military, guard, reserve and their families
  • • Refer participants and their families to Peer to Peer line or Navigation as appropriate that will provide assistance with all issues facing the military community to include but not limited to:  military trauma, PTSD, employment, benefits, TBI and medical issues and military sexual trauma
  • • Other duties as assigned by supervisor
  • • Frequent Outreach to homeless Veteran population
  • • Functions as liaison between VVSD and MHS for Courage To Call purposes
  • • Speaking/Presenting to audiences large and small
  • • Organize and conduct C2C Food distributions and collect data for Courage to Call and County HHSA
  • • Participation as needed in special events such as Operation Dress Code, Stand Down
  • • Expect some weekend and evening work.
  • • Expect to use personal vehicle to attend tabling events to include light hauling of equipment as needed.
  • Bachelor’s degree preferred
  • A minimum of 1 year of paid staff/employee supervision experience is preferred
  • Strong computer skills in: MS Word, excellent Excel skills, PowerPoint, Outlook.
  • Excellent written (grammar and spelling) and verbal skills
  • Must be very detail oriented and organized
  • Excellent professional phone skills
  • Able to effectively interact, in a professional manner, with a variety of government agencies, state, county, city and federal
  • Ability to comfortably, both mentally and physically, perform all aspects of job description and other duties as assigned by supervisor
  • Ability to work with a diverse population
  • Veteran Status a Must!


Physical Requirements:


  • Ability to bend and lift light objects
  • Ability to sit for extended periods of time while viewing a computer monitor
  • Dexterity of hands and fingers to operate a computer keyboard
  • Capable of hearing and speaking to exchange information
  • Seeing to read reports and data
  • Ability to speak English
  • Must be able to work in a noisy, busy environment.
Job Benefits

VVSD offers competitive pay and benefits including 12 paid holidays a year, paid vacation and paid sick leave, pension, health insurance, dental and vision plans.

Please Note:
• If you were a client of VVSD, you must have been out of all programs for a minimum of 2 years.
• Veterans Village of San Diego is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Position: Courage to Call Outreach Specialist

Thank you for submitting your application. We will contact you shortly!

Employment Type
Full Time
Non Profit
Job Location
Base Salary
$ 16.00
Date posted
August 13, 2019
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